These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and BEON PIXEL MEDIA INC, a Delaware C Corporation ("BEON," "we," "our," or "us"). By accessing or using our platform at app.beonpixel.com or any related services, you agree to be bound by these Terms.
Please read these Terms carefully. They include a binding arbitration clause and class action waiver in Section 17.
By creating an account, accessing, or using any part of the BEON platform, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using BEON on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
If you do not agree to these Terms, do not create an account or use our services.
BEON provides an AI-powered managed Google Ads platform. Our services include:
BEON manages your Google Ads campaigns through our proprietary platform infrastructure. Campaign setup, delivery, and optimisation are handled entirely by BEON on your behalf.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
To use BEON, you must create an account by providing accurate and complete information. All new accounts are subject to review and approval. BEON reserves the right to decline any account registration at its sole discretion.
You are responsible for:
Each account may have one designated Team Manager. Additional users may be added subject to our account policies.
BEON offers the following plans, each subject to change with 30 days' notice:
All paid plans include a 10% platform fee applied to ad spend managed through BEON.
Payments are processed through our secure payment infrastructure. By subscribing to a paid plan, you authorise BEON to charge your payment method on file for recurring subscription fees and applicable platform fees.
You may upgrade or downgrade your plan at any time through the platform. Upgrades take effect immediately. Downgrades take effect at the start of your next billing period. No pro-rata refunds are issued for downgrades.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that period ends. Active Google Ads campaigns will be paused upon cancellation unless alternative arrangements are made.
BEON uses a token-based system for AI interactions. Tokens are consumed when you use AI features such as campaign generation, chat, optimisation recommendations, and analytics.
Token consumption rates vary based on the complexity and type of AI interaction. Approximate usage guidelines are provided for informational purposes and are not guarantees.
By using BEON, you authorise BEON PIXEL MEDIA INC to create and manage advertising accounts on your behalf through our platform. These accounts are used exclusively to run your campaigns and are operated through BEON's managed infrastructure.
Ad spend refers to the budget allocated to your Google Ads campaigns. BEON manages the technical and billing infrastructure required to deliver your campaigns. You are responsible for setting and approving your campaign budgets before launch.
On self-serve plans (BEON Free and BEON Pro), you review and approve all campaign drafts before they are submitted to Google. On BEON Plus, your dedicated account manager may launch and adjust campaigns on your behalf within the parameters you define.
Once a campaign is live and Google Ads has served impressions or registered clicks, the associated ad spend is non-refundable. BEON is not liable for refunding ad spend that has been consumed by Google. This applies regardless of campaign performance.
All campaigns must comply with Google Ads Policies. BEON reserves the right to reject, pause, or modify campaigns that violate Google's policies or could result in account suspension.
BEON uses artificial intelligence to generate campaign drafts, ad copy, keyword suggestions, bidding recommendations, and performance insights. While we strive for accuracy and quality:
You agree not to:
Violation of these terms may result in immediate account suspension or termination.
All content, features, functionality, software, designs, logos, and trademarks associated with BEON are owned by BEON PIXEL MEDIA INC and are protected by copyright, trademark, and other intellectual property laws of the United States and international treaties.
You retain ownership of your business data, campaign briefs, and creative assets you upload to the platform. By using BEON, you grant us a limited, non-exclusive licence to use your content solely for the purpose of providing our services.
We treat your campaign data, business information, and account details as confidential. We will not share your data with third parties except:
Your campaign performance data will never be shared with other BEON clients. Cross-client data is anonymised and aggregated only when used for platform improvement.
BEON integrates with third-party services to deliver our platform, including:
Your use of BEON is also subject to the terms and policies of these third-party providers. BEON is not responsible for the availability, accuracy, or actions of third-party services.
Subscription fees are non-refundable for the current billing period. If you cancel mid-cycle, you retain access until the end of that period but will not receive a pro-rata refund.
Platform fees (10% of ad spend) are non-refundable once charged.
Ad spend processed through advertising networks is non-refundable once ads have been served. BEON cannot issue refunds for ad impressions or clicks that have already been delivered.
Purchased AI token packs are non-refundable once the transaction is complete.
In the event of a billing error or platform malfunction attributable to BEON, we will review refund requests on a case-by-case basis. Contact billing@cs.beonpixel.com for billing inquiries.
We strive to maintain platform availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. BEON is not liable for downtime caused by factors outside our control, including internet service provider failures, third-party service outages, or force majeure events.
To the maximum extent permitted by applicable law:
These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if BEON has been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless BEON PIXEL MEDIA INC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may close your account at any time by contacting us or through the platform settings. Active campaigns will be paused, and your subscription will end at the close of the current billing period.
We may suspend or terminate your account immediately, without prior notice, if:
Upon termination, your right to use the platform ceases immediately. We will retain your data for 30 days to allow you to export it, after which it may be permanently deleted. Sections 9, 10, 12, 14, 15, 17, and 18 survive termination.
Before filing any formal claim, you agree to first contact us at legal@cs.beonpixel.com to attempt to resolve the dispute informally. We will work with you in good faith for at least 30 days before either party pursues arbitration.
Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Delaware.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in the State of Delaware.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Your continued use of the platform after the effective date constitutes acceptance of the updated Terms.
If you do not agree with the changes, you may cancel your account before the new Terms take effect.
If you have any questions about these Terms of Service, please contact us:
BEON PIXEL MEDIA INC
Email: legal@cs.beonpixel.com
Billing inquiries: billing@cs.beonpixel.com